/* ── CHATBOT INFOSOFT — stili (variabili scoped su #ibwrap per non toccare il sito)
   Schema: header + footer NERI, corpo messaggi BIANCO con testo nero, accento = ciano #00aeef. */
#ibwrap{
  --cy:#00aeef;--cy-d:#0a6d94;--cy-s:rgba(0,174,239,.14);--cy-xs:rgba(0,174,239,.07);
  --hdr:#0e0e10;              /* header e footer neri */
  --body:#ffffff;            /* corpo messaggi bianco */
  --ink:#16181d;             /* testo scuro */
  --dim:#5f6672;             /* testo grigio */
  --line:rgba(0,0,0,.10);
  --bot:#f1f3f5;             /* bolla del bot */
  --cb-font:'Helvetica Neue',Helvetica,Arial,sans-serif;
}

/* ── LAUNCHER ── */
#launcher{position:fixed;bottom:28px;right:28px;z-index:9999;cursor:pointer;border:none;background:none;padding:0}
.lbtn{width:56px;height:56px;background:#0e0e10;border:1px solid rgba(0,174,239,.35);border-radius:50%;display:flex;align-items:center;justify-content:center;position:relative;box-shadow:0 6px 24px rgba(0,0,0,.35);transition:transform .35s cubic-bezier(.34,1.56,.64,1),box-shadow .3s,border-color .3s}
#launcher:hover .lbtn{transform:scale(1.07);border-color:rgba(0,174,239,.6);box-shadow:0 10px 32px rgba(0,0,0,.4),0 0 22px rgba(0,174,239,.25)}
.lmark{transition:opacity .22s,transform .28s;display:flex;align-items:center;justify-content:center}
.lx{position:absolute;display:flex;align-items:center;justify-content:center;opacity:0;transform:rotate(-70deg) scale(.5);transition:opacity .22s,transform .3s cubic-bezier(.34,1.56,.64,1)}
#launcher.open .lmark{opacity:0;transform:rotate(70deg) scale(.5)}
#launcher.open .lx{opacity:1;transform:rotate(0) scale(1)}
.lpulse{position:absolute;inset:-9px;border-radius:50%;border:1px solid rgba(0,174,239,.3);animation:lpulse 3s ease-out infinite;pointer-events:none}
@keyframes lpulse{0%{opacity:.5;transform:scale(1)}100%{opacity:0;transform:scale(1.6)}}
.ldot{position:absolute;top:2px;right:2px;width:9px;height:9px;background:var(--cy);border-radius:50%;border:1.5px solid #0e0e10;box-shadow:0 0 6px var(--cy)}

/* ── FINESTRA ── */
#chat{position:fixed;bottom:98px;right:28px;width:384px;max-height:82vh;background:var(--body);border-radius:18px;display:flex;flex-direction:column;overflow:hidden;z-index:9998;box-shadow:0 30px 70px rgba(0,0,0,.32),0 0 0 1px rgba(0,0,0,.06);transform-origin:bottom right;transform:scale(.92) translateY(14px);opacity:0;pointer-events:none;transition:transform .34s cubic-bezier(.34,1.3,.64,1),opacity .24s ease}
/* A fine apertura: transform:none. Un transform persistente (anche identità) crea un
   layer che, con overflow:hidden, mandava in tilt il rendering dei messaggi (flex annidati). */
#chat.open{transform:none;opacity:1;pointer-events:all}

/* ── HEADER (nero) ── */
.chd{padding:18px 20px 15px;background:var(--hdr);display:flex;flex-direction:column;align-items:center;gap:8px;flex-shrink:0;position:relative;border-bottom:2px solid var(--cy)}
/* X di chiusura nell'intestazione (il launcher da solo non era chiaro). */
.chd-x{position:absolute;top:10px;right:10px;width:30px;height:30px;border-radius:50%;border:0;
  background:rgba(255,255,255,.08);color:rgba(255,255,255,.75);display:flex;align-items:center;justify-content:center;
  cursor:pointer;padding:0;transition:background .2s,color .2s,transform .2s}
.chd-x:hover{background:rgba(255,255,255,.16);color:#fff;transform:rotate(90deg)}
.chd-x:active{transform:rotate(90deg) scale(.92)}
.h-logo img{height:26px;width:auto;display:block}
.h-rule{width:34px;height:1px;background:rgba(255,255,255,.16)}
.h-claim{font-size:11px;font-weight:400;letter-spacing:1px;color:rgba(255,255,255,.7);text-align:center}
.h-online{display:flex;align-items:center;gap:6px;font-size:10px;color:rgba(255,255,255,.42);letter-spacing:.3px}
.h-dot{width:5px;height:5px;border-radius:50%;background:var(--cy);box-shadow:0 0 5px var(--cy)}

/* ── MESSAGGI (bianco) ── */
.msgs{flex:1 1 auto;min-height:0;overflow-y:auto;-webkit-overflow-scrolling:touch;overscroll-behavior:contain;touch-action:pan-y;padding:18px 14px;display:flex;flex-direction:column;gap:14px;background:var(--body)}
.msgs::-webkit-scrollbar{width:4px}
.msgs::-webkit-scrollbar-track{background:transparent}
.msgs::-webkit-scrollbar-thumb{background:rgba(0,0,0,.16);border-radius:3px}
.msg{display:flex;gap:9px;align-items:flex-end;max-width:100%}
.msg.user{flex-direction:row-reverse}
.mico{width:26px;height:26px;flex-shrink:0;border-radius:8px;background:#0e0e10;display:flex;align-items:center;justify-content:center;margin-bottom:16px;overflow:hidden;padding:3px}
.mico img{width:100%;height:100%;object-fit:contain}
.cbcol{min-width:0;max-width:84%;display:flex;flex-direction:column;gap:5px;align-items:flex-start}
.msg.user .cbcol{align-items:flex-end}
.bbl{padding:10px 13px;font-size:12.5px;line-height:1.6;font-weight:400;border-radius:13px;font-family:var(--cb-font);overflow-wrap:break-word;word-break:break-word}
.msg.bot .bbl{background:var(--bot);color:var(--ink);border-bottom-left-radius:3px}
.msg.bot .bbl strong{color:#000;font-weight:700}
/* Link inline proposti dall'assistente AI (portano alle pagine del sito). */
.msg.bot .bbl .ai-link{color:var(--cy-d);font-weight:600;text-decoration:underline;text-underline-offset:2px;text-decoration-thickness:1px}
.msg.bot .bbl .ai-link:hover{color:var(--cy)}
.msg.user .bbl{background:var(--cy);color:#fff;font-weight:500;border-bottom-right-radius:3px}
.mtime{font-size:9.5px;color:#9aa0a6;padding:0 2px;letter-spacing:.2px}

/* ── CHIP ── */
.chips{display:flex;flex-wrap:wrap;gap:6px;margin-top:3px}
.chip{font-family:var(--cb-font);font-size:11px;font-weight:500;letter-spacing:.1px;color:var(--ink);background:#fff;border:1px solid var(--line);padding:6px 13px;border-radius:20px;cursor:pointer;white-space:nowrap;transition:color .16s,border-color .16s,background .16s,transform .13s}
.chip:hover{color:var(--cy-d);border-color:var(--cy);background:var(--cy-xs);transform:translateY(-1px)}
.chip:active{transform:translateY(0)}
.chip.used{opacity:.3;cursor:default;pointer-events:none}
.chip.sel{color:#fff;border-color:var(--cy);background:var(--cy);opacity:1}

/* ── TYPING ── */
.typing{display:flex;align-items:center;gap:4px;padding:11px 14px;background:var(--bot);border-radius:13px;border-bottom-left-radius:3px;width:fit-content}
.td{width:5px;height:5px;background:var(--cy);border-radius:50%;animation:tb 1.1s ease-in-out infinite}
.td:nth-child(2){animation-delay:.18s}.td:nth-child(3){animation-delay:.36s}
@keyframes tb{0%,55%,100%{opacity:.3;transform:translateY(0)}27%{opacity:1;transform:translateY(-4px)}}

/* ── CARD CONTATTI ── */
.card{background:#fff;border:1px solid var(--line);border-radius:11px;overflow:hidden;margin-top:5px}
.card-h{padding:9px 14px;background:var(--bot);border-bottom:1px solid var(--line);font-size:9px;font-weight:700;letter-spacing:3px;text-transform:uppercase;color:var(--cy-d)}
.irow{display:flex;align-items:flex-start;gap:10px;padding:9px 14px;border-bottom:1px solid var(--line);font-size:12px;color:var(--dim);line-height:1.4}
.irow:last-child{border-bottom:none}
.iico{color:var(--cy);flex-shrink:0;display:flex;margin-top:1px}
.iico svg{width:14px;height:14px;display:block}

/* ── GRIGLIA SERVIZI ── */
.sgrid{display:grid;grid-template-columns:1fr 1fr;gap:1px;background:var(--line);margin-top:5px;border-radius:11px;overflow:hidden;border:1px solid var(--line)}
.scell{background:#fff;padding:13px 12px;cursor:pointer;text-align:center;transition:background .15s;display:flex;flex-direction:column;align-items:center;gap:6px}
.scell:hover{background:var(--cy-xs)}
.sic{color:var(--cy);display:flex;align-items:center;justify-content:center}
.sic svg{width:22px;height:22px;display:block}
.snm{font-size:10.5px;font-weight:600;color:var(--ink);letter-spacing:.2px}

/* ── FORM ── */
.fwrap{background:#fff;border:1px solid var(--line);border-radius:11px;padding:14px;display:flex;flex-direction:column;gap:9px;margin-top:5px}
.fttl{font-size:9px;font-weight:700;letter-spacing:3px;text-transform:uppercase;color:var(--cy-d);margin-bottom:2px}
.cbrow{display:flex;flex-direction:column;gap:4px}
.flbl{font-size:10.5px;color:var(--dim)}
.fin,.fsl,.fta{font-family:var(--cb-font);font-size:12px;color:var(--ink);background:#fff;border:1px solid var(--line);border-radius:7px;padding:8px 10px;outline:none;transition:border-color .2s,box-shadow .2s}
.fin:focus,.fsl:focus,.fta:focus{border-color:var(--cy);box-shadow:0 0 0 3px var(--cy-xs)}
.fsl option{background:#fff}
.fta{min-height:62px;resize:none;line-height:1.5}
.fbtn{font-family:var(--cb-font);font-size:9.5px;font-weight:700;letter-spacing:2.5px;text-transform:uppercase;color:#fff;background:var(--cy);border:none;border-radius:7px;padding:11px;cursor:pointer;margin-top:3px;transition:background .18s,transform .13s}
.fbtn:hover{background:var(--cy-d);transform:translateY(-1px)}
.fok{text-align:center;padding:12px 0;font-size:12px;color:var(--dim);line-height:1.6}
.fok strong{display:block;font-size:12.5px;color:var(--cy-d);margin-bottom:4px}

/* ── INPUT (footer nero) ── */
.chin{padding:12px 14px 13px;background:var(--hdr);flex-shrink:0}
.inprow{display:flex;align-items:flex-end;gap:9px;background:#fff;border:1px solid rgba(255,255,255,.14);border-radius:11px;padding:8px 10px;transition:box-shadow .2s}
.inprow:focus-within{box-shadow:0 0 0 3px rgba(0,174,239,.3)}
#inp{flex:1;min-width:0;background:none;border:none;outline:none;font-family:var(--cb-font);font-size:12.5px;color:var(--ink);line-height:1.5;resize:none;max-height:86px}
#inp::placeholder{color:#9aa0a6;font-weight:400}
.sbtn{width:30px;height:30px;flex-shrink:0;background:var(--cy);border:none;border-radius:7px;display:flex;align-items:center;justify-content:center;cursor:pointer;transition:background .18s,transform .13s}
.sbtn:hover{background:var(--cy-d);transform:scale(1.05)}
.sbtn svg{width:13px;height:13px;fill:#fff}
.inpfoot{font-size:9px;color:rgba(255,255,255,.4);text-align:center;margin-top:8px;letter-spacing:.8px}
.inpfoot .link-btn{color:var(--cy)}

/* ── ENTRATA MESSAGGIO (robusta: opacità base 1, l'animazione è solo un tocco) ── */
@keyframes min{from{opacity:0;transform:translateY(7px)}to{opacity:1;transform:translateY(0)}}
.msg{animation:min .24s ease-out}

/* ── PULSANTI VARI ── */
.back-btn{display:inline-flex;align-items:center;gap:5px;font-family:var(--cb-font);font-size:10.5px;font-weight:500;letter-spacing:.2px;color:var(--dim);background:none;border:none;cursor:pointer;padding:2px 0;margin-top:4px;transition:color .15s}
.back-btn:hover{color:var(--cy-d)}
.back-btn svg{width:12px;height:12px;flex-shrink:0}
.link-btn{display:inline-flex;align-items:center;gap:6px;font-family:var(--cb-font);font-size:10.5px;font-weight:600;letter-spacing:.3px;color:var(--cy-d);background:var(--cy-xs);border:1px solid var(--cy);border-radius:20px;padding:6px 13px;text-decoration:none;transition:background .16s,transform .13s;white-space:nowrap;cursor:pointer}
.link-btn:hover{background:var(--cy-s);transform:translateY(-1px)}
.link-btn svg{width:10px;height:10px;flex-shrink:0}
.link-btns{display:flex;flex-wrap:wrap;gap:6px;margin-top:6px}

/* ── Notifica di benvenuto (teaser) — bolla sopra il launcher, NON apre la chat ── */
.ib-teaser{position:fixed;right:26px;bottom:102px;z-index:9997;width:296px;max-width:calc(100vw - 40px);
  display:flex;gap:12px;align-items:flex-start;
  background:#fff;color:var(--ink);border-radius:16px;padding:15px 36px 15px 15px;
  font-family:var(--cb-font);
  box-shadow:0 24px 56px rgba(0,0,0,.30),0 0 0 1px rgba(0,0,0,.05);
  opacity:0;transform:translateY(16px) scale(.9);transform-origin:bottom right;pointer-events:none;
  cursor:pointer; /* tutto il fumetto apre la chat (la × dentro la chiude soltanto) */
  transition:opacity .3s ease,transform .42s cubic-bezier(.34,1.56,.64,1),box-shadow .25s}
.ib-teaser:hover{box-shadow:0 24px 56px rgba(0,0,0,.34),0 0 0 1.5px rgba(0,174,239,.45)}
.ib-teaser.show{opacity:1;transform:none;pointer-events:auto;animation:ibNudge 2.4s ease 1.1s 2}
/* coda che punta giù verso il launcher */
.ib-teaser::after{content:"";position:absolute;right:30px;bottom:-7px;width:16px;height:16px;background:#fff;transform:rotate(45deg);box-shadow:3px 3px 8px rgba(0,0,0,.06)}
.ib-teaser-ava{flex-shrink:0;width:40px;height:40px;border-radius:12px;background:#0e0e10;display:flex;align-items:center;justify-content:center;padding:8px;position:relative}
.ib-teaser-ava img{width:100%;height:100%;display:block;object-fit:contain}
.ib-teaser-ava::before{content:"";position:absolute;top:-2px;right:-2px;width:11px;height:11px;background:#22c55e;border-radius:50%;border:2px solid #fff}
.ib-teaser-body{display:flex;flex-direction:column;gap:3px;padding-top:1px}
.ib-teaser-t{font-size:14px;font-weight:700;color:var(--ink);letter-spacing:-.01em}
.ib-teaser-m{font-size:13px;font-weight:400;color:#5b6169;line-height:1.42}
.ib-teaser-x{position:absolute;top:9px;right:9px;width:22px;height:22px;border:none;background:#f1f3f5;color:#6b7280;
  border-radius:50%;display:flex;align-items:center;justify-content:center;cursor:pointer;padding:0;transition:background .15s,color .15s}
.ib-teaser-x:hover{background:#e6e9ec;color:#111}
@keyframes ibNudge{0%,100%{transform:none}10%{transform:translateY(-7px)}20%{transform:none}30%{transform:translateY(-4px)}40%{transform:none}}

@media(max-width:480px){
  #chat{right:10px;bottom:86px;width:calc(100vw - 20px);max-height:80vh}
  #launcher{right:14px;bottom:16px}
  /* (la vecchia versione full-width del fumetto è stata sostituita dalla
     versione compatta ancorata a destra: vedi blocco ≤768px in fondo) */
  /* iOS zooma automaticamente al focus se il campo ha font < 16px: portiamo a 16px
     il campo di scrittura e i campi dei form → niente più zoom indesiderato. */
  #inp,.fin,.fsl,.fta{font-size:16px}
  /* Messaggi un filo più grandi = più leggibili su schermo piccolo. */
  .bbl{font-size:14px}
}

/* ── Fumetto di benvenuto su MOBILE: versione compatta (una riga sola).
   La versione grande copriva mezza schermata sui telefoni. ── */
@media(max-width:768px){
  /* ancorato SOLO a destra (left:auto), allineato alla bolla del chatbot */
  .ib-teaser{width:auto;max-width:calc(100vw - 110px);left:auto;right:14px;bottom:96px;
    padding:9px 30px 9px 10px;gap:9px;border-radius:14px;align-items:center}
  .ib-teaser-ava{width:28px;height:28px;border-radius:8px;padding:6px}
  .ib-teaser-ava::before{width:9px;height:9px}
  .ib-teaser-t{font-size:12.5px}
  .ib-teaser-m{display:none} /* niente sottotitolo: resta solo "Serve una mano?" */
  .ib-teaser-x{top:50%;transform:translateY(-50%);right:6px;width:20px;height:20px}
  .ib-teaser::after{right:22px}
}

/* ── Spunta privacy nei form del chatbot (GDPR) ── */
.fpriv{display:flex;align-items:flex-start;gap:7px;font-size:11px;color:var(--dim);cursor:pointer;line-height:1.45;margin-top:2px}
.fpriv input{margin-top:1px;width:14px;height:14px;flex:0 0 14px;accent-color:#00B8D4;cursor:pointer}
.fpriv a{color:inherit;text-decoration:underline;text-underline-offset:2px}

/* ── Variante INLINE (hero delle landing): la chat vive NEL flusso della pagina,
   sempre aperta. Niente position:fixed → lo scroll dei messaggi è nativo anche
   su iOS (lockPage e scroll manuale servono solo al pannello sovrapposto). ── */
#ibwrap.cb-inline-wrap{position:static}
#chat.cb-inline{position:static;width:100%;height:min(600px,78vh);max-height:none;
  transform:none;opacity:1;pointer-events:all;z-index:1;
  box-shadow:0 30px 70px -30px rgba(0,0,0,.55)}
@media(max-width:480px){
  #chat.cb-inline{right:auto;bottom:auto;width:100%;height:520px}
}

/* Sblocco della guardia anti-flash: quando questo file è applicato, il widget appare */
#ibwrap{visibility:visible}